January 7, 2010
By Diane Luckow
SFU’s annual staff achievement awards honour staffers’ exceptional personal and work-related accomplishments. Throughout this semester, SFU News will profile each of the 2009 winners, who will be recognized at SFU’s annual faculty and staff awards dinner March 10 at the Diamond Alumni Centre.
It’s not often that anyone stops to consider the work involved in keeping the 31 lecture theatres and 100-plus classrooms at the Burnaby campus equipped with functioning multimedia equipment.
But veteran staffer Bill Goodman worries about it 24/7. As manager of technical services with the Learning and Instructional Development Centre, it’s his job to ensure that faculty have the audio-visual tools they need to instruct their students.
It’s a daunting task. The Images Theatre, for example, still retains its 35-year-old custom-made sound system, for which it is now difficult to get parts. But $100,000 to replace the system is not an option.
"We’re where the rubber hits the road," says Goodman. "We have to ensure equipment is working and accessible when and where it’s needed."
Over the past 42 years, Goodman’s unfailing attention to detail and his willingness to remain on the job until problems are resolved have earned him the 2009 Lifetime Achievement award... [Click here for the full article]